Frequently Asked Questions

Everything you need to know about shopping with AOCTW

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

AOCTW offers a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, AOCTW ships to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

Are the products on AOCTW covered by a warranty?

Many of our electronic and home goods come with a manufacturer's warranty. Please check the specific product description page for individual warranty details and duration.